Why International Victims Struggle in Africa
Every week, international victims email African authorities with brief complaints about online scams. Unfortunately:
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Generic emails with little evidence are often ignored.
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Wrong agencies are contacted (e.g. general police instead of cybercrime units).
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Procedural requirements (affidavits, notarisation, sworn statements) are missing.
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Cross-border fund transfers complicate which country has jurisdiction.
Result: many legitimate cases stall before they begin. What international victims need are professionally prepared dossiers, filed with the right authority, backed by legal representation that pushes for action.
Where to File Complaints — and With Whom
Ghana
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Cyber Security Authority (CSA): Ghana’s cyber regulator, commended by the FBI for its role in a $100m fraud case.
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EOCO (Economic and Organised Crime Office): investigates financial and organised online fraud.
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CID Cybercrime Unit (Ghana Police): frontline cybercrime investigators.
Nigeria
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EFCC (Economic and Financial Crimes Commission): Africa’s most famous anti-cybercrime agency. Handles “Yahoo Yahoo,” BEC, crypto scams.
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Nigeria Police Force – INTERPOL: crucial for transnational referrals.
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NITDA / NCC: digital platforms and data authority for regulatory escalation.
Kenya
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DCI Cybercrime Unit: under Directorate of Criminal Investigations; handles online fraud and BEC.
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Communications Authority of Kenya: helps escalate platform-based abuse.
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Central Bank of Kenya: critical when mobile money (e.g. M-Pesa) is used.
South Africa
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Hawks (DPCI – Directorate for Priority Crime Investigation): top-level fraud and cybercrime cases.
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SAPS Cybercrime Division: mainstream police complaints.
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Financial Intelligence Centre (FIC): works with SARB for tracing and freezing.
Beyond the Big Four: Other Hotspots
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Ivory Coast / Côte d’Ivoire: Major hub for romance scams; handled under the PLCC (Plateforme de Lutte Contre la Cybercriminalité).
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Morocco, Tunisia, Egypt: Growing hubs for phishing and crypto scams; strong cybercrime units under Ministries of Interior.
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Uganda, Tanzania, Rwanda: East Africa fraud complaints managed under police CID cybercrime units.
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Senegal, Benin, Cameroon, Zambia, Zimbabwe: Active scam networks require localized filing.
At Clinton Consultancy, we coordinate across these regions, ensuring your case is filed in every jurisdiction where the fraudsters touched your funds.
How Clinton Consultancy Helps
1. Evidence Preservation
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Collecting chats, emails, bank receipts, blockchain transactions.
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Drafting notarised affidavits and sworn statements admissible in African courts.
2. Complaint Drafting
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Preparing dossiers tailored to each agency’s requirements.
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Translating and formatting for Francophone or Anglophone jurisdictions.
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Filing complaints both physically and electronically where available.
3. Government Liaison
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Following up complaints with CSA, EFCC, DCI, Hawks, PLCC, etc.
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Attending agency meetings and briefings on behalf of clients.
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Using MLAT and INTERPOL mechanisms where crimes are cross-border.
4. Civil & Criminal Dual Track
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Pursuing criminal accountability via complaints.
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Filing civil recovery actions in parallel to trace assets, freeze funds, and secure restitution.
5. Cross-Border Coordination
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Many scams involve multiple African countries.
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We ensure filings go to every relevant country and regulator.
Why Clinton Consultancy
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Pan-African Reach: Offices in Ghana and Sierra Leone; partners across Nigeria, Kenya, South Africa, Francophone Africa.
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International Standards: We draft dossiers like prosecutors expect — full evidence, structured timelines, clear quantification of loss.
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Speed & Confidentiality: Acting quickly to preserve evidence and prevent repeat fraud.
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Fixed-Fee Options: Triage packs, complaint drafting, and liaison services at clear rates.
FAQs
Q: Can foreigners file complaints in Africa?
Yes. Agencies like CSA (Ghana) and EFCC (Nigeria) regularly accept complaints from foreign victims if supported by strong evidence.
Q: Do African agencies really respond?
Yes, but results depend on filing quality. Poorly drafted complaints are ignored; professional dossiers are acted upon.
Q: Do I need to be physically present?
Not always. With notarised affidavits and a local lawyer, we can file and follow up on your behalf.
Q: What about Interpol?
Interpol referrals happen through local police units — another reason proper complaints are critical.
Q: Can I get my money back?
Recovery depends on speed, evidence, and fund flow. Combining criminal complaints with civil suits maximises your chances.
Call to Action
Need to file a cybercrime complaint in Africa? Don’t risk being ignored. Clinton Consultancy prepares dossiers that get noticed — and pursues both justice and restitution across the continent.
WhatsApp: +233 27 252 2695
Email: amanda@clintonconsultancy.com
